Effective project management requires staff and consultants to have easy access to materials, publications, best practice models and resources to meet the needs of those requesting training and technical assistance (TTA) as well as evaluation. Thus, monitoring progress of tasks and subtasks includes extracting knowledge from a wide array of incoming information, data and the outcomes of TTA efforts.
To accomplish this task, CFF created a Knowledge Management and Development (KMD) unit in 2010 to develop, analyze and distill information and lessons learned from its various projects. CFF effectively manages a wide array of contacts in each of the more than 200 sites where CFF provided TTA. CFF tracks content areas according to the Collaborative Practice Model, noting new content areas that represent new trends and emerging needs.
This synthesis of information enables staff, consultants and funders the benefit of access to information and knowledge from the wider fields in which we work. Knowledge management has been an increasingly important part of CFF’s work and has strengthened the organization’s capacity to extract and analyze information about the sites in which it works and identify trends through meta-analysis of site quantitative and qualitative data and information. This in-depth monitoring of projects is critical in planning for all phases of TTA work, providing CFF with information vital to the project management of TTA and requires approaches that cut across multiple fields and disciplines.